In this episode, I am joined by Dr. Anthony Balduzzi to discuss how to prioritize health over the age of forty. Dr. Balduzzi shares his personal connection to the topic, having witnessed his father's battle with cancer and subsequent passing at a young age. This experience shaped his perspective on prioritizing health, especially as we age. The conversation explores the key aspects of health that individuals over 40 should focus on and emphasizes the significance of maintaining a lifestyle that supports overall well-being.
Show notes:
[00:01:21] Lessons from losing a parent.
[00:03:16] Aging and health in 40s.
[00:07:30] Daily walking and its benefits.
[00:09:47] The importance of nutrition.
[00:12:35] Breakfast recommendations.
[00:16:30] Lunch and snack options.
[00:19:03] The perfect plate concept.
[00:23:18] Sleep and circadian rhythm.
[00:25:10] Protecting circadian rhythm and melatonin.
[00:29:09] Fasting for optimal health.
[00:31:29] Healthier mitochondria.
[00:34:57] Advice to your younger self.
More About Dr. Balduzzi:
Dr. Anthony Balduzzi, the founder and CEO of the Fit Father Project and Fit Mother Project, experienced a pivotal moment in his childhood when he watched his own father work relentlessly, only to succumb to illness and pass away at the young age of 42. Anthony was just 9 years old at the time. This life-changing event inspired him to dedicate his life to helping busy fathers and mothers aged 40 and above lose weight, build muscle, and improve their overall health for the well-being of their families.
As a licensed Naturopathic Doctor in Arizona, Dr. Balduzzi also holds dual degrees in Nutrition and Psychology from the University of Pennsylvania. In addition to his academic achievements, he is a former national champion bodybuilder. Through his unwavering commitment and efforts, Dr. Balduzzi has successfully helped over 60,000 families across more than 100 countries through his Fit Father and Fit Mother Programs.
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In this episode, I am joined by Dr. Darryl Stickel, to discuss the topic of trust. We explore the lack of trust in today's world, from political figures to teachers and the medical world. Darrell shares his motivation for focusing on trust during his PhD studies, recounting his upbringing in a small town where community support was essential. He also discusses his experiences of strangers opening up to him, which led him to pursue a career in clinical psychology. Please tune in to gain insights into the importance of trust and its impact on our relationships and society.
Show notes:
[00:02:37] Building trust in hostile environments.
[00:05:37] Trust and vulnerability.
[00:08:11] Trust and context impact
[00:12:03] Extreme trust in cults.
[00:16:10] Showing benevolence in healthcare.
[00:20:21] Medical insurance company tactics.
[00:23:24] The impact of therapeutic relationships.
[00:28:36] Trust levels are low.
[00:31:12] Uncertainty in relationships.
[00:34:01] Building trust and skill improvement.
[00:37:31] Leading with imperfections.
More About Dr. Stickel:
Darryl is one of the world’s leading experts on trust with over twenty years experience. His Ph.D. ¨Building Trust in Hostile Environments¨ from Duke University established him as a global leader for governments, businesses and NGOs on practical approaches to building trust.
Darryl has worked for Mckinsey & Company in their Toronto office, as well as advised the Canadian Military on trust building in Afghanistan. He has served as faculty for the Luxembourg School of Business and the Center for Effective Organizations at the University of Southern California and recently completed his book Building Trust: Exceptional Leadership in an Uncertain World.
His contribution to the field of trust has been recognized by his nomination to the Top Thought Leaders on Trust by Trust Across America; Trust Around the World.
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In this episode, I am joined by Dr. Stowe Shoemaker, PhD, to discuss the intersection of hospitality and healthcare and how healthcare providers can learn from the hospitality industry. He defines hospitality as providing an incredible experience that makes customers feel like family and want to return. The conversation explores the critical drivers that create a good customer experience in healthcare. Tune in to discover the valuable insights that can improve the healthcare experience for patients.
Show notes:
[00:02:09] Critical drivers for customer experience.
[00:05:37] Knowing and understanding the cost of service.
[00:08:29] Hospitality deficits in healthcare.
[00:13:08] Building trust in hospitality.
[00:20:16] Redesigning the patient waiting area.
[00:25:37] The Cleveland Clinic's patient experience.
[00:30:08] Evaluation and guest feedback.
[00:32:05] Loyalty and reward programs.
[00:37:24] Providing incredible customer experience.
[00:40:49] Loyalty fundamentals and pricing.
More About Dr. Shoemaker:
Dr. Stowe Shoemaker (Ph.D., Cornell University) served as Dean of the William F. Harrah College of Hospitality from 2013 – 2023. While dean he held the Andrew and Peggy Dean’s Chair at the University of Nevada, Las Vegas (UNLV). He is an acknowledged expert in pricing, revenue management, consumer behavior and customer loyalty programs.
Dr. Shoemaker has served as an advisor to numerous hospitality service providers over the course of his career including British Airways, Accor, Hilton, Landry’s and Hyatt. He has helped game developers test market new casino games (both slots and table games), developed pricing strategies, developed programs to measure customer satisfaction, modeled the success and failure of marketing programs, and developed segmentation strategies based on consumer motivations in the gaming, lodging and restaurant industries.
Dr. Shoemaker has published two marketing textbooks, Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for a Competitive Advantage and Marketing Essentials in Hospitality and Tourism: Foundations and Practices, and his research has won numerous awards.
Since 1996 Dr. Shoemaker has served as a member of the executive education faculty at Cornell University where he has taught courses in strategic pricing, revenue management, strategic marketing for hotels and restaurants, and customer loyalty.
Dr. Shoemaker has also applied his knowledge of hospitality to help healthcare professionals improve patient satisfaction. He has held a joint appointment at MD Anderson Cancer Center in Houston, TX and worked with Memorial Healthcare Systems, Houston. His third book Hospitable Healthcare: Just What the Patient Ordered will be published in Spring 2023.
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