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Healthy Wealthy & Smart

The Healthy Wealthy & Smart podcast with Dr. Karen Litzy features top experts in health, wellness and business with a particular focus on physical therapy. We take evidence based medicine and break it down making it easier to understand and immediately apply to your life. At Healthy Wealthy & Smart our goal is simple: to provide you with the best information to live a healthy and pain free life!
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Now displaying: Page 1
Feb 19, 2018

On this episode of the Healthy Wealthy and Smart Podcast, Rachael Norman joins me to discuss the Better patient experience.  Better was designed for private pay patients to get their money back from insurance for out-of-network care. Our team and software ensure each claim is processed according to the terms of your patient's health insurance policy, and that they are paid back in a timely manner.

In this episode, we discuss:

-The basics for understanding out-of-network benefits

-Best practices for Superbill creation

-How to reduce the likelihood of claim denials

-Keeping up with Modifiers, Diagnosis Codes and Conflicting Codes

-And so much more!

 

It is the clinician’s responsibility to provide the information needed for their patients to receive reimbursements from their insurance companies. Rachael stresses, “Superbills are important and having all the details on them really matters. It can save everyone a lot of headaches later.”

 

Navigating the insurance world can be challenging because, “We see different requirements come up very quickly with very little notice.”

 

It is important for clinicians to keep up-to-date on insurance requirements for reimbursements; otherwise, “That could mean that someone who is owed money isn’t getting it.”

 

For more information on Rachael:

Rachael is creating simple products for healthcare, using her tech experience and health background. She studied Biochemistry and Biophysics at Stanford University. She has conducted medical research at the National Institute of Health; as a medical volunteer in Niger, West Africa; and is an author on multiple academic publications. Rachael has spent her career in operations at startups developing technology products that improve lives.

Resources discussed on this show:

Better Website

Better Claims Twitter

Better Claims Facebook

Better Claims LinkedIn

Can Apps Slay The Medical Bill Dragon?

Empowered patient missing in medical claims process: Part 2

Oakland Start-Up Company Forgives Medical Debts

TPOT Podcast: Making Private Pay and Out-of-Network "Better"

Better for providers

Email: hello@getbetter.co

Superbill blog

HMO/PPO blog

Debt campaign

5 Tips for your Private practice

A Guide to NPIs blog

 

Thanks for listening and subscribing to the podcast! Make sure to connect with me on twitter, instagram and facebook to stay updated on all of the latest! Show your support for the show by leaving a rating and review on iTunes!

 

Have a great week and stay Healthy Wealthy and Smart!

 

Xo Karen

 

 

1 Comments
  • a year and a half ago
    Dr. Betsy Scudder, PT DPT Cert MDT
    Karen,
    Thank you so very much for this podcast! I am just finding out about Better as I am starting up my own cash based telehealth PT practice, and so many of the questions you asked here helped me tremendously.
    Just wanted to say thank you! I will definitely continue to listen to you..I'm now an even bigger fan than I was before :)
    Healthy regards,
    Betsy
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